Why Baby Hats and Hoods Are Important
Babies depend upon us for all things, especially protection from the elements. Preemies and newborns wear hats in the hospital nursery to help them thrive. Ears protected from wind and warm heads in winter helps to reduce colds and earaches. Summer shade saves sensitive skin from sun and ultra violet ray damage.

More About Us
Ok, so what's up with Babies In The Hood? Well, we think that hoods are the thing. Since hoods are part of the garment they can't get lost or left behind (unless your little one loves to be the nude-nic of the nation and can strip off their clothes then run around naked, in which case covering their head will probably be the least of your concerns). Hoods are also handy for a quick cover-up because they are right there plus great ear protection. Ever been out longer than you planned then it gets either too hot or too cold and you were not prepared? That's why we bring you fun, fashionable, affordable quality clothes with hoods and other items that were too cool to pass up!

Click on our email address and a blank form appears for you to complete and send. If you prefer to phone us, be prepared to leave a message. We are frequently in and out of the office but will be happy to return your call (and you save long distance charges).

Sales & Customer Service:

ORDERING:Our web site is set up with an electronic shopping cart. Use your mouse to select the item/size you want and then click on "Click to order". This will add the item to your shopping cart. Every time you add an item to your shopping cart, a contents list will appear so you can review/adjust your purchase and totals. You may order online with credit card or a checking account draft via our secure server. If you prefer you can phone us or print out your final cart contents page and fax with credit card info or mail it to us with your payment. Please print out your order form or online order confirmation e-mail for your invoice and receipt.

WHICH SIZE TO CHOOSE: Most product sizes are intended to fit average children (around the 50% range on pediatric growth charts). Whenever we find that garment sizes differ we will include sizing recommendations next to the product description. If you know your child to be small or large for their age we encourage you to size up or down as appropriate. Remember, children grow fast and babies grow even faster. Little ones can wear larger clothes for a longer period of time but can't wear clothes that are too small !

PRIVACY POLICY: Your information is transferred safely via a secure server. We collect only the data required to process your order. We do not use, sell or make available any client information to any other party.

PAYMENT OPTIONS: include debit/credit

Visa, Mastercard, American Express, Discover debit/credit cards. Charges will appear on your statement as OnLine Purchase. Purchases are shipped without delay (unless your credit card charge is declined by the bank). Your online payment information will be safely transferred on a secure server.

Cashiers Check or Money Order by mail. Purchases are shipped upon receipt of funds.
Personal Check by mail causes a 3 - 10 day shipping delay to receive confirmation that your check has paid. Funds must be received before the merchandise can be sent.

Gift Purchases: We encourage you to include a message in the special instruction box during check out and a gift card will be included at no additional charge. You can add custom gift wrapping for $3 with regular or priority shipping - please use the special instruction box to tell us the occassion.

SHIPPING: Purchases are sent via United States Postal Service. Shipping times are based on USPS estimates and are not guaranteed by Babies In The Hood. Your order is wrapped in tissue paper inside the mailing container. There are no price tags or invoices included in the shipment. If multiple orders are received for one shipping address, the shipments may be combined. Paying by personal check add 3 -10 days to shipping time.

The US Post Master recommends ordering Christmas gifts via regular or priorty shipping by December 15th in order to be delivered on time.

• Economy Shipping orders are accumulated and batch processed after regular and priority shipments. Please allow 10 -14 days for processing and delivery within the U.S.
  
• Regular Shipping provides delivery in approximatley 7 days within the U.S.


• Priority Shipping receives priority handling and 2 - 3 day shipping service. You should receive your order within 5 days in the U.S. (average delivery time is 3 days).
  
• International Shipping via U.S. Postal Service Global mail. Your purchase should arrive in your country within 5 - 10 days plus local postal service delivery time. Please note: Some destinations require additional delivery time or may cost more - we will contact you via email for pre-approval if there is a shipping rate difference after you have placed an order online.

Overnight shipping starts at $20. Orders must be placed online and phoned in to a live representative before 11a.m. Pacific Time in order to be processed that same day. Voice mail messages will not initate an overnight order.

RETURN POLICY: Unused items with original tags attached and packaging may be returned within 30 days of ordering. Item(s) returned without all original tags will received a 50% of purchase price refund. Collector Edition Barbies can not be returned if any part has been removed from it's original packaging. Please contact us and obtain an RMA# (return merchandise authorization number) before sending back your purchase. Your purchase price plus any applicable sales taxes will be refunded - shipping and handling charges are non refundable.

PRODUCT NOTES: Fluctuations occur in hand crocheted and knitted items due to the nature of hand crafting and yarn variations. Washing in hot water will not shrink acrylic knitted and crocheted items. Care instructions are specified in product descriptions next to each item. The absence of care instructions indicates that cleaning is not recommended (some items can not be washed or dry cleaned).

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Send us e-mail at: info@babiesinthehood.com
Phone us at: OnLine Purchase 1-805-934-1334 pst
Or mail us at: Babies In The Hood, PO Box 7169, Santa Maria, CA 93456